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We are A-ROSA

A-ROSA is one of Europe’s leading providers of premium river cruises. On the Danube, Douro, Rhône/Saône, Rhine/Main/Moselle and Seine, our cruises combine visits to vibrant cities with beautiful natural scenery. More than 1,000 employees on board our 15 ships and on land bring the unique A-ROSA Flow to life.

At A-ROSA, we trust you to take responsibility and be part of a team where respect matters. We are committed to making good things even better and turning ideas into real progress. This gives you the chance to help shape A-ROSA.

Your Duties

  • Serving as the host and primary contact for guests, providing competent advice and support.
  • Creating and printing standardized daily programs and delivering tourist information through lectures and announcements.
  • Organizing embarkation and disembarkation and coordinating internal and external entertainment on board.
  • Designing and implementing an entertaining day and evening program for guests.
  • Advising on shore excursions and destinations, taking excursion bookings, and managing excursions at the destinations.
  • Ensuring cleanliness and hygiene in the workplace and controlling the implementation of all A-ROSA standards on board.
  • Being responsible for the entire A-ROSA product on board the ship and the onboard A-ROSA cash register.

Your Benefits

  • The most beautiful destinations in Europe with "Overnights"
  • Time to explore destinations with free days on board
  • International working environment
  • Swiss employment contract
  • Health, accident, and pension insurance
  • Outside cabin with natural light
  • No costs for uniform or visa
  • Discounted travel for employees and relatives
  • Various training and development opportunities
  • Attractive career advancement opportunities
  • Organization of travel to and from the vessel

Your Profile

  • Successfully completed vocational training or a degree.
  • Experience as a tour guide and ship experience.
  • Experience in animation and entertainment is desirable.
  • Knowledge of Microsoft Office and Fidelio is an advantage.
  • Very good language skills in German and English (Portuguese is an advantage on the Douro).
  • Organizational talent and strong communication skills.
  • Knowledge of travel destinations is an advantage.