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We are A-ROSA!

A-ROSA is one of Europe’s leading providers of premium river cruises. On the Danube, Douro, Rhône/Saône, Rhine/Main/Moselle and Seine, our cruises combine visits to vibrant cities with beautiful natural scenery. More than 1,000 employees on board our 15 ships and on land bring the unique A-ROSA Flow to life.

At A-ROSA, we trust you to take responsibility and be part of a team where respect matters. We are committed to making good things even better and turning ideas into real progress. This gives you the chance to help shape A-ROSA.

Your Duties

  • Leading and supporting department heads in the hotel sector to ensure optimal teamwork and smooth onboard operations.
  • Overseeing Food & Beverage orders, including checking and inventorying deliveries to ensure quality and efficiency.
  • Creating cruise reports, analyzing guest feedback, and handling special concerns and complaints to continuously improve service.
  • Making decisions regarding cabin assignments and upgrades to provide guests with the best possible experience.
  • Managing the ship's cashbook and overseeing money transfers to ensure financial transparency and security.
  • Monitoring revenues and costs, continuously working to optimize onboard earnings.
  • Acting as the host and conducting regular audits to ensure high standards onboard.
  • Conducting performance reviews, identifying and fostering talent for leadership roles within the company.
  • Collaborating closely with the HR department and planning internal staffing.
  • Managing all internal documents and ensuring budget compliance in all departments.
  • Organizing and conducting regular department head meetings to ensure clear communication and collaboration.

Your Benefits

  • The most beautiful destinations in Europe with "Overnights"
  • Time to explore destinations with free days on board
  • International working environment
  • Swiss employment contract
  • Health, accident, and pension insurance
  • Outside cabin with natural light
  • No costs for uniform or visa
  • Discounted travel for employees and relatives
  • Various training and development opportunities
  • Attractive career advancement opportunities
  • Organization of travel to and from the vessel

Your Profile

  • Successfully completed training in the hotel sector and a degree in business administration (at least a hotel management school).
  • Proven leadership experience and at least two years of experience in a similar position.
  • Knowledge of Fidelio Cruise and Microsoft Office.
  • Excellent German and English language skills (French is a plus, especially in the French navigation area).
  • Experience on river or ocean-going ships is an advantage.
  • Strong leadership qualities and teamwork skills.
  • Excellent organizational skills and attention to detail.
  • Strong communication skills and customer orientation.
  • Flexibility and resilience in a dynamic environment.
  • Proactive problem-solving skills and decision-making ability.