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We are A-ROSA

A-ROSA is one of Europe’s leading providers of premium river cruises. On the Danube, Douro, Rhône/Saône, Rhine/Main/Moselle and Seine, our cruises combine visits to vibrant cities with beautiful natural scenery. More than 1,000 employees on board our 15 ships and on land bring the unique A-ROSA Flow to life.

At A-ROSA, we trust you to take responsibility and be part of a team where respect matters. We are committed to making good things even better and turning ideas into real progress. This gives you the chance to help shape A-ROSA.

Your Tasks

  • Planning and organizing shore excursions, including coordination with local partners and logistics.
  • Advising guests on excursion offers and destinations, as well as taking and processing excursion bookings.
  • Accompanying and supervising guests during excursions to ensure a high-quality experience.
  • Creating and presenting informational materials and lectures about excursion destinations.
  • Collaborating with the Cruise Manager and other departments to integrate excursions into the overall onboard program.
  • Monitoring the quality of excursions and obtaining guest feedback for continuous improvement.
  • Responsibility for the accounting and budget of the excursions department.

Your Benefits

  • The most beautiful destinations in Europe with "Overnights"
  • Time to explore destinations with free days on board
  • International working environment
  • Swiss employment contract
  • Health, accident, and pension insurance
  • Outside cabin with natural light
  • No costs for uniform or visa
  • Discounted travel for employees and relatives
  • Various training and development opportunities
  • Attractive career advancement opportunities
  • Organization of travel to and from the ship

Your Profile

  • Successfully completed vocational training or degree in tourism or a related field.
  • Several years of experience in organizing and conducting tours and excursions, preferably in the cruise industry.
  • Excellent knowledge of local culture, history, and geography of the destinations.
  • Very good communication and presentation skills in German and English (additional language skills are an advantage).
  • Strong organizational talent and the ability to handle multiple tasks simultaneously.
  • Friendly and service-oriented demeanor towards guests.
  • Flexibility and resilience in a dynamic work environment.