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We are A-ROSA

A-ROSA is one of Europe’s leading providers of premium river cruises. On the Danube, Douro, Rhône/Saône, Rhine/Main/Moselle and Seine, our cruises combine visits to vibrant cities with beautiful natural scenery. More than 1,000 employees on board our 15 ships and on land bring the unique A-ROSA Flow to life.

At A-ROSA, we trust you to take responsibility and be part of a team where respect matters. We are committed to making good things even better and turning ideas into real progress. This gives you the chance to help shape A-ROSA.

Your Duties

  • Serving as the primary contact and host for guests, maintaining active guest contact in public areas.
  • Advising and assisting guests, providing tourist information, and handling complaints.
  • Designing and conducting an entertaining day and evening program in collaboration with the entertainment team and excursion specialist.
  • Organizing social gatherings for guests and managing entertainment equipment.
  • Making announcements and providing general and route-specific information.
  • Supporting the excursion specialist with the execution and accompaniment of excursions.
  • Taking reception shifts and assisting the front office team with operational tasks, including operating the fire alarm and emergency centers.
  • Substituting the excursion specialist and front office agents during their leisure time and assisting with embarkation and disembarkation processes.
  • Providing administrative support to the excursion specialist.

Your Benefits

  • The most beautiful destinations in Europe with "Overnights"
  • Time to explore destinations with free days on board
  • International working environment
  • Swiss employment contract
  • Health, accident, and pension insurance
  • Outside cabin with natural light
  • No costs for uniform or visa
  • Discounted travel for employees and relatives
  • Various training and development opportunities
  • Attractive career advancement opportunities
  • Organization of travel to and from the vessel

Your Profile

  • Successfully completed vocational training or degree, ideally in tourism or hospitality.
  • Experience in the entertainment sector is desirable.
  • Knowledge of Microsoft Office.
  • Excellent language skills in German and English, additional language skills are a plus.
  • Strong organizational talent and excellent communication skills.
  • Friendly and service-oriented demeanor towards guests.